Trial Membership FAQs

How can I set a trial expiration date?

On the last tab of building out your trial pricing option, you can set payment frequency to weekly or monthly - then in the membership length field, indicate how long the trial is. For example, to make a 1-week trial, set payment frequency to weekly, then set membership length to 1. Make sure none of your trials are set to auto-renew.

What happens to trial members that don't sign up?

After a trial is done with their trial membership, they automatically go from the Trial user type to Past Trial user type. To see who is a past trial and didn't sign up for a membership, you can go to the People -> Opportunities section.